DocTalk™

SRI’s innovative DocTalk™ platform is an AI-powered solution designed to capture and analyze physician audio responses to survey questions, enabling rapid extraction of rich and actionable insights. Leveraging advanced natural language processing (NLP) algorithms, DocTalk™ automates transcription and coding of audio data, which is further refined with manual review for accuracy and depth. The integration of AI technology provides several advantages over traditional survey methods: respondents offer more detailed answers, experience less fatigue, and turnaround times are significantly shortened.

DocTalk™’s process is cost-effective, with the ability to maintain a growing library of insights over extended periods, and its output can be visualized in real-time through Power BI dashboards. The platform is suitable for a wide range of healthcare applications, including patient support program feedback, campaign impact studies, and patient journey analysis. By iteratively collecting and evaluating open-ended clinician input, DocTalk™ ensures nuanced and precise business insights for pharma and healthcare clients. Ultimately, GenAI lies at the heart of DocTalk™’s innovation, driving fast, robust, and scalable analytics for physician research.